What if a comment or review is assigned to the wrong restaurant?

If you identify a guest comment that is assigned to the incorrect restaurant, the Guest Intelligence Brand Admin for your company has the ability to help change this for you!

If you are the Brand Admin, please select the "Guest Comments" menu from the left menu bar.  Search for the post that you'd like to update.  You can do this by searching for a particular data source, timeframe, or location - or by searching by mention "ID".  

Once you've identified the post, select the blue "Change Location" and choose the correct location from the drop-down list.

If you need assistance in identifying your Brand Admin, please contact your client success account manager or client.success@blackboxintelligence.com for help.